Korean Used Car Arrival Notice: NOA Buyer's Guide (2026)

Published: 2026-05-27 | Last Updated: 2026-05-27 | By SH GLOBAL

The vessel carrying your Korean used car has crossed the equator. Your Bill of Lading is in hand, the Korean export declaration is filed, and the cargo is roughly a week away from the destination port. The single document that turns that approach into action is the Korean used car arrival notice — the carrier-issued email or fax sent to your named Notify Party 5 to 7 days before vessel ETA, listing the vessel, ETA, charges due, the Last Free Day, and the release contact. Miss this notification and the cargo discharges, sits at the terminal, and starts accruing demurrage at USD 50 to 250 per day per vehicle. Act on it correctly within 24 hours and customs clearance, Delivery Order, and pickup line up cleanly.

This guide breaks down the Korean used car arrival notice — also called Notice of Arrival (NOA) or Arrival Notification — into its 12 essential fields, traces the 7-step issuance sequence from Korean port loading to destination delivery, compares free-day clocks across the major destination ports we ship to, and gives you the 24-hour buyer response checklist. For surrounding context on the documentation chain, our step-by-step buying process and the shipping instructions guide cover the upstream paperwork that determines who actually receives the AN at destination.

Korean Used Car Arrival Notice — 2026 Key Numbers
12
Required Fields
on a Korean AN
5–7 days
AN Lead Time
Before Vessel ETA
3–7
Free Days
at Major Ports
$50–250
Demurrage
per Day per Vehicle
24 hr
Buyer Response
Window
$250–600
Typical Destination
Charges (RoRo FOB)
$1,200+
Destination Charges
(FOB Collect Freight)
2 ANs
Master + House
via Forwarder

What Is a Korean Used Car Arrival Notice?

A Korean used car arrival notice — abbreviated AN, sometimes called Notice of Arrival (NOA), Arrival Notification, or Pre-Arrival Notice — is the formal email or fax the carrier or freight forwarder sends to the named Notify Party when the vessel carrying the buyer's Korean used car is approaching the destination port. It is the official trigger for the import-side process: customs broker filing, duty payment, Delivery Order (D/O) request, and cargo pickup.

The AN is issued by whichever entity holds the Bill of Lading that the buyer is named on. For Korean used car exports, that breaks into two patterns:

  • Direct carrier shipment — only a Master B/L exists. The carrier (EUKOR, Hyundai Glovis, Wallenius Wilhelmsen, Höegh Autoliners for RoRo; MSC, Maersk, CMA CGM, ONE, HMM for container) issues a single AN directly to the buyer's Notify Party.
  • NVOCC / freight forwarder shipment — Master B/L plus House B/L. The ocean carrier issues the Master AN to the forwarder, and the forwarder issues the House AN to the buyer's Notify Party. The buyer only ever sees the House AN, which carries the forwarder's local agent details rather than the ocean carrier's.

The volume context: Korean ports load roughly 2.4 million vehicle export units per year per Korea Automobile Manufacturers Association (KAMA) figures, and SH GLOBAL alone has handled thousands of AN hand-offs across our Middle East, African, and Central Asian buyer base. The single most reliable predictor of a smooth import is how quickly the named Notify Party acts on the AN — almost every demurrage call we see traces back to a delayed AN response, not to vessel delays or customs issues.

What the Korean used car arrival notice is not:

  • It is not the Bill of Lading. The B/L is issued at the Korean port after vessel sailing; the AN is issued days before the destination arrival. They are different documents and serve different functions.
  • It is not the Delivery Order. The D/O is what the buyer or broker requests after acting on the AN, after settling charges, and after surrendering the original B/L or confirming telex release.
  • It does not authorize customs clearance. The destination customs broker must still file the import declaration separately, using the AN information as the trigger event.

Arrival Notice vs Notice of Readiness vs Delivery Order

Three documents in a fixed destination-side sequence are easy to confuse:

DocumentIssued By → ToTriggered ByPurpose
Arrival Notice (AN / NOA) Carrier or forwarder → Notify Party Vessel approaches POD (5–7 days before ETA) Notifies consignee side, lists charges, sets Last Free Day
Notice of Readiness (NOR) Vessel master → terminal / charterer Vessel arrives and is ready to discharge Charter-party document; starts laytime clock
Delivery Order (D/O) Carrier or local agent → consignee Buyer presents B/L and pays charges Authorizes terminal to physically release cargo

For 95% of Korean used car export shipments, the buyer only interacts with the AN and the D/O. The NOR is a charter-party document that mostly concerns the ocean carrier and the terminal operator. The full Delivery Order guide walks through D/O issuance once the AN is responded to and charges are settled.

The AN is the trigger; the D/O is the consequence. Skip the AN response and you never get to the D/O. Worse, the cargo discharges anyway, sits at the terminal, and starts the demurrage clock that we map in detail in our demurrage and detention guide.

The 12 Fields on a Korean Used Car Arrival Notice

Every properly issued Korean used car arrival notice contains 12 essential fields. Each one carries a downstream consequence:

Korean Used Car Arrival Notice — Anatomy
1. Carrier / Forwarder
HÖEGH AUTOLINERS / SH GLOBAL LOGISTICS
2. AN Ref / Date
AN-2026-04531 / 21 MAY 2026
3. Vessel / Voyage
M/V HOEGH ASIA / V.022
4. POL → POD
KRPTK Pyeongtaek → AEJEA Jebel Ali
5. ETA at POD
28 MAY 2026, 09:00 LT
6. MBL / HBL Number
HOEG2026PTK04531 / SHG250521A
7. Shipper / Consignee
SH GLOBAL CO. / [BUYER NAME]
8. Cargo / VIN
2022 Hyundai Tucson — KMHJ381EBLU123456
9. Charges Due
THC 120 + ISPS 18 + DOC 60 = USD 198
10. Last Free Day
02 JUN 2026 (5 free days)
11. Release Contact
JA Local Agent — +971 4 XXX XXXX
12. B/L Surrender
TELEX RELEASE CONFIRMED 24 MAY
★ Arrival Notice → Settle Charges → Delivery Order ★

Field-by-field consequence map

FieldWhy It MattersIf Wrong / Missing
Vessel / Voyage (3) Confirms cargo is on the expected sailing Mismatch with B/L → contact carrier same day
ETA at POD (5) Anchors broker filing schedule Vessel delay → AN reissued with new ETA
MBL / HBL (6) Determines who releases the D/O Wrong number → release blocked at terminal
VIN / Chassis (8) Customs cannot match cargo manifest otherwise Typo → customs hold, USD 200–500 fix
Charges Due (9) Budget for cash release Missing line → broker requests itemization
Last Free Day (10) Demurrage trigger date Missing → request from carrier immediately
Release Contact (11) Who issues the Delivery Order Missing → escalate to Korean exporter
B/L Surrender (12) Originals required or telex confirmed? Unclear → confirm before traveling to port

The most underestimated field is field 11, Release Contact. When the AN comes from a freight forwarder rather than the ocean carrier directly, the release contact is the forwarder's local agent at the destination port — not the ocean carrier's office. Buyers who walk into the EUKOR or MSC counter with a House B/L are turned away because the ocean carrier already released cargo to the NVOCC. The release happens at the NVOCC's local office. Our freight forwarder guide details the Master vs House B/L split that drives this distinction.

When Carriers Issue the AN: The 7-Step Sequence

The AN is one event in a longer chain that starts with the Korean export declaration and ends with cargo pickup. Knowing the surrounding sequence makes it easier to predict when the AN should arrive and to escalate when it does not.

Korean Used Car Export — AN Sequence
1
SI Submitted
Exporter sends shipping instructions in Korea
2
B/L Issued
2–7 days after vessel sailing
3
Vessel Transit
3–45 days by route
4
AN Issued
5–7 days before ETA
5
Buyer Acts
Within 24 hours: verify, forward, settle
6
Vessel Arrives
Cargo discharges; LFD clock starts
7
D/O & Pickup
Within free-day window

The AN timing depends on three variables: vessel transit duration, carrier policy, and trade lane. Approximate 2026 norms for the routes we ship most frequently:

  • Pyeongtaek → Jebel Ali (UAE) — 12–18 days transit, AN issued 5–7 days before ETA
  • Pyeongtaek → Mombasa (Kenya) — 22–28 days transit, AN issued 5–10 days before ETA
  • Pyeongtaek → Lagos Tin Can Island (Nigeria) — 35–45 days transit, AN issued 7–10 days before ETA
  • Busan → Almaty (Kazakhstan) via Vladivostok or Lianyungang rail — 28–40 days total, AN issued 7–14 days before inland delivery
  • Busan → Vladivostok short-sea — 3–5 days, AN sometimes only 24–48 hours before ETA

If the buyer has not received the AN within the expected window, the most common cause is a wrong or missing Notify Party email field in the original Shipping Instructions submitted in Korea. The fix is a carrier-side reissue with corrected Notify Party — typical fee USD 50 to 100. Buyers can also self-track using the cargo tracking guide by vessel name and B/L number to confirm position regardless of AN delivery status.

Free Time, Demurrage & Your Response Window

The single number that matters most on the AN is the Last Free Day (LFD). After LFD, terminal storage and demurrage clocks start, and the cost escalates exponentially. Free-time windows vary dramatically across the ports we ship to:

Free Days After Cargo Discharge — Major Destination Ports (RoRo)
Lagos Tin Can Island (NG)
3 days
Jebel Ali (AE)
5 days
Mombasa (KE)
5 days
Hamad Port (QA)
7 days
Jeddah Islamic Port (SA)
7 days
Almaty Dry Port (KZ)
14 days

Free-day windows are tighter than most first-time buyers expect. Lagos at 3 days leaves almost no margin if the AN response is delayed by a weekend. Even at the more generous ports — Hamad Port, Jeddah Islamic Port, and Almaty Dry Port — the clock starts at cargo discharge, not at AN receipt. A vessel that arrives on a Friday before a public holiday can burn through three to four free days before any office opens to process the D/O.

Post-LFD costs escalate sharply. Typical 2026 demurrage and storage rates:

Days After LFDTypical Daily Rate (per vehicle, USD)Cumulative Cost
Days 1–350–80150–240
Days 4–780–150470–840
Days 8–14150–2001,520–2,240
Days 15–21200–2502,920–3,990
Beyond 21 days200–250 + abandonment riskUSD 4,000+

At Lagos and Mombasa, the demurrage clock at week three approaches the entire FOB value of the cheaper Korean used cars. We see this exact failure pattern in around 8% of incoming buyer inquiries — almost always rescuable if caught at AN receipt, near-impossible to undo after the cargo hits 14 days at terminal. The demurrage and detention guide walks through the full cost recovery and dispute process.

RoRo Arrival Notice vs Container Arrival Notice

The AN looks different depending on whether the cargo is on RoRo (Roll-on/Roll-off, the default for Korean used car export) or container (Less than Container Load, Full Container Load, or consolidated). Three substantive differences:

1. Charge structure

RoRo ANs typically list THC, ISPS, documentation fee, and ocean freight (if Collect). Container ANs add Container Service Charge, Container Freight Station fee, pier pass, and demurrage on the container itself (separate from cargo demurrage). A 40-foot container holding 4 to 5 Korean used cars on consolidation may carry USD 400 to 800 in container-specific charges before any per-vehicle fees.

2. Release mechanics

RoRo cargo discharges directly to a vehicle holding area at the terminal — the D/O process is usually single-step: present B/L surrender confirmation, settle charges, receive gate pass, drive the vehicle out. Container cargo discharges to the container yard, which then requires destuffing at a Container Freight Station (CFS) before vehicles can be retrieved. The AN for container shipments lists the CFS location and destuffing schedule, which can add 2 to 5 working days to the release process compared to RoRo.

3. Free-day calculation

RoRo free days are calendar days from cargo discharge. Container free days are sometimes split: terminal free days (for moving the container off the terminal to CFS) and CFS free days (for completing destuffing and pickup). Buyers shipping mixed RoRo and container cargo from Korea — common for SH GLOBAL Hyundai inventory orders combining one prime vehicle on RoRo with two budget vehicles consolidated in a container — receive two ANs with different free-day clocks and need to coordinate both releases separately. Our container shipping guide details the consolidation mechanics that affect AN structure.

Common Arrival Notice Problems and Fixes

Five recurring AN problems account for the majority of buyer-side delays:

ProblemRoot CauseFix & Cost
AN never received Wrong Notify Party on Shipping Instructions; carrier sent it to dead email Carrier reissue with corrected NP — USD 50–100
AN went to spam Generic carrier sender domain triggered corporate filter Whitelist carrier domain in advance; check spam every 48 hrs after expected ETA
ETA changed twice Vessel weather delay or port congestion Carrier reissues AN; broker recalculates LFD
Charges higher than expected Hidden surcharges (BAF, currency, security) not disclosed at booking Request itemization; settle to release; escalate post-release if disputed
Forwarder holding the House AN NVOCC using AN as payment leverage for outstanding forwarder charges Settle forwarder invoice or escalate via Korean exporter

The most expensive failure is the silent one: the buyer assumes the AN will arrive, the AN was sent but bounced, and the cargo discharges into demurrage with no one watching. The defensive habit is to track vessel position independently — every Korean exporter worth working with can give you the carrier vessel-tracking URL at booking time, and a buyer who checks position 7 days before scheduled ETA never gets blindsided by a missing AN.

Korean used car arrival notice — Hyundai SUV inventory shipped via Pyeongtaek to Middle East and Africa
Live Hyundai inventory shipped from Pyeongtaek with Arrival Notice tracking by SH GLOBAL — explore Hyundai inventory

24-Hour Buyer Response Checklist

The moment the Korean used car arrival notice lands, run this six-step checklist. It takes 60 to 90 minutes, prevents almost all demurrage scenarios, and gives your customs broker the runway they need to file before vessel arrival.

  1. Verify the AN matches your B/L. Cross-check vessel name, voyage, B/L number, chassis or container number, consignee name. Any mismatch — even a single digit on the VIN — contact the carrier or forwarder the same day to issue a corrected AN.
  2. Confirm Original B/L status. Field 12 tells you whether originals must be physically presented at destination, Express Release was issued, or Telex Release has been surrendered. If originals are required and you do not yet hold them, escalate to your Korean exporter the same day; courier from Korea to Middle East takes 2–4 days, Africa 4–7 days.
  3. Forward the AN to your customs broker. If your broker is not the named Notify Party, forward the AN immediately and confirm receipt by phone — do not rely on email alone. Broker should begin pre-arrival import declaration filing within 24 hours.
  4. Calculate and prepare destination charges. Add up every line in field 9; arrange settlement before vessel ETA. Carrier or forwarder will not issue Delivery Order until charges clear, and bank transfers from many buyer jurisdictions take 1–3 business days to credit destination accounts.
  5. Note the Last Free Day on calendar. Both yours and the broker's. Set a reminder for LFD minus 2 days as the escalation trigger.
  6. Pre-file import declaration. Broker submits the import declaration using AN data so customs processing begins the moment cargo discharges. The full customs clearance guide details broker pre-filing and the typical 1–3 day clearance window when documents are submitted ahead of arrival.

Buyer rule of thumb: The AN response window is 24 hours, not 24 working hours. AN arrives Friday evening, vessel ETA Sunday — the work happens Saturday or you eat 2 free days. Build your broker's weekend escalation number into every Korean shipment.

How SH GLOBAL Handles the AN Hand-Off

SH GLOBAL operates the AN hand-off as a structured workflow rather than a passive document forward. From the buyer's signed quotation onward, we track every shipment we book against vessel ETA and confirm AN issuance at the carrier 7 days out. Our standard hand-off includes:

  • Pre-AN vessel tracking — we send vessel position updates at ETD+7, ETD+14, and 7 days before ETA so buyers know to expect the AN window
  • Notify Party field validation — at SI submission time in Korea, we confirm the buyer's Notify Party (customs broker) email and phone, then re-verify before B/L issuance. Wrong Notify Party is the most expensive paperwork error we prevent
  • AN confirmation — once the carrier issues the AN, we cross-check it against our B/L copy, flag any field mismatches, and forward to the buyer's broker with a pre-filled response checklist matching the 6 steps above
  • Charge transparency — destination charges quoted at booking time are honored even if the carrier AN lists higher numbers; any genuine surcharges (BAF, currency) are explained line-by-line
  • Demurrage support — if the buyer's broker hits LFD without action, we escalate to the destination agent and absorb the first 24 hours of demurrage on shipments we control end-to-end

For buyers shipping to Africa, our Africa export guide details the country-specific AN and clearance workflow for our most demurrage-sensitive lanes — Lagos, Mombasa, Tema, and Dar es Salaam. Central Asia buyers should reference our Central Asia export guide for the inland-rail AN nuances at Almaty and Tashkent.

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Frequently Asked Questions

What is a Korean used car arrival notice?

A Korean used car arrival notice (AN) is the formal email or fax the carrier or freight forwarder sends to the named Notify Party 5 to 7 days before the vessel carrying the buyer's Korean used car arrives at the destination port. It contains vessel ETA, B/L number, chassis or container number, charges due, the Last Free Day after which demurrage starts, and the release contact. The AN is the official trigger for the import-side process: customs broker filing, duty payment, Delivery Order request, and cargo pickup. Missing the AN trigger is the single most common cause of demurrage charges of USD 50 to 250 per day per vehicle at the destination port.

What is the difference between Arrival Notice and Notice of Readiness?

The Arrival Notice (AN) is the carrier's notification to the Notify Party that the vessel is approaching the destination port, typically issued 5 to 7 days before ETA. It is the consignee-facing document that triggers the import customs process. The Notice of Readiness (NOR) is a charter-party document issued by the vessel master to the receiver or terminal when the vessel has arrived and is ready to discharge. NOR mainly matters to charterers and bulk-cargo receivers. For 95% of Korean used car export shipments on EUKOR, Hyundai Glovis, Wallenius, Höegh, MSC, Maersk, or HMM, the buyer sees only the AN, never the NOR.

When should I expect the Korean used car arrival notice?

Carriers issue the AN 5 to 7 days before vessel ETA for most long-haul routes ex-Korea. Specifically: Pyeongtaek to Jebel Ali takes 12 to 18 days, AN issued 5 to 7 days before ETA; Pyeongtaek to Mombasa takes 22 to 28 days, AN issued 5 to 10 days before ETA; Pyeongtaek to Lagos Tin Can takes 35 to 45 days, AN issued 7 to 10 days before ETA; Busan to Almaty sea-plus-rail takes 28 to 40 days, AN issued 7 to 14 days before final rail delivery. Short-sea routes such as Busan to Vladivostok (3 to 5 days) sometimes only generate the AN 24 to 48 hours before ETA.

What fields are on a Korean used car arrival notice?

A complete AN contains 12 essential fields: (1) carrier or forwarder name; (2) AN reference number and date; (3) vessel name and voyage; (4) port of loading and port of discharge; (5) ETA at port of discharge; (6) Master B/L and House B/L numbers; (7) shipper and consignee names; (8) cargo description with chassis or container number; (9) itemized charges due (THC, ISPS, BAF, ocean freight if Collect, document fee); (10) Last Free Day (LFD); (11) release contact name and phone; (12) original B/L surrender requirement or Telex Release indicator. Missing fields 9, 10, or 11 is grounds to request a corrected AN immediately.

What is the Last Free Day and how does it affect demurrage?

Last Free Day (LFD) is the last calendar day a buyer can pick up cargo without paying terminal storage or demurrage. The clock starts the day the vessel discharges cargo at the destination terminal, not the day the AN is issued. Free-day windows vary by port: Jebel Ali UAE 5 to 7 days RoRo, Mombasa 5 days, Lagos Tin Can Island 3 to 5 days, Almaty (dry port) 7 to 14 days, Hamad Port Qatar 7 days. After LFD, demurrage rates of USD 50 to 250 per day per vehicle apply and escalate after 7, 14, and 21 days. Acting on the AN within 24 hours is the most effective demurrage prevention measure.

Who is the Notify Party and why does it matter on the arrival notice?

The Notify Party is the entity named on the Bill of Lading that the carrier is legally required to notify when the vessel approaches the destination port. The AN goes to the Notify Party, not to the consignee, unless they are the same entity. Best practice for Korean used car export is to name the buyer's destination customs broker as the Notify Party, with the buyer's own email as a CC. Common mistakes: blank Notify Party, listing only the buyer's personal email, or listing 'TO ORDER' generically. Once the B/L is issued, changing the Notify Party costs USD 100 to 250.

What charges appear on the arrival notice?

Typical 2026 RoRo charges per vehicle: Terminal Handling Charge USD 60 to 180; ISPS Security Fee USD 8 to 25; documentation fee USD 40 to 90; ocean freight if Collect USD 800 to 2,500 by route; Bunker Adjustment Factor USD 20 to 80; release fee USD 25 to 60. Container shipments add Container Service Charge USD 90 to 200, Container Freight Station fee USD 50 to 150 for LCL, plus pier pass USD 15 to 40. Total destination collect bill on a single Korean SUV is typically USD 250 to 600 for FOB-Prepaid and USD 1,200 to 3,500 for FOB-Collect.

What is the difference between a Master AN and a House AN?

When an NVOCC or freight forwarder is in the shipping chain, two parallel arrival notices exist. The Master AN is issued by the actual ocean carrier (EUKOR, Glovis, MSC, Maersk) to the holder of the Master B/L — typically the NVOCC, not the cargo owner. The House AN is issued by the NVOCC to the Notify Party on the House B/L — the actual buyer or buyer's broker. Buyers using a forwarder only see the House AN. The House AN includes the forwarder's local agent contact at destination, which is where the Delivery Order is collected — not at the ocean carrier's office.

What should I do within 24 hours of receiving the AN?

Run a six-step response checklist: (1) verify AN matches your B/L — vessel, voyage, chassis number, consignee; (2) confirm Original B/L status — Express Release, Telex Release, or originals required; (3) forward the AN to your customs broker and confirm by phone; (4) calculate destination charges and arrange settlement before vessel ETA; (5) note the Last Free Day on calendar with broker reminder; (6) pre-file the import declaration so customs processing can start the moment cargo discharges. Skipping any step is the most common buyer-side cause of demurrage.

What happens if I never receive the arrival notice?

Four likely causes: (1) wrong or missing Notify Party on the original Shipping Instructions — fix by carrier reissue for USD 50 to 100; (2) email blocked as spam — whitelist the carrier domain; (3) forwarder withholding the House AN pending payment of forwarder charges — settle or escalate to Korean exporter; (4) vessel delay or reroute — carrier postpones AN until new ETA is firm. In every case, do not wait passively: query the carrier or forwarder by vessel name and B/L number 7 days before scheduled ETA if no AN has arrived, because demurrage starts whether or not the AN was actually delivered.

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