Frequently Asked Questions

Browse our inventory at shglobalauto.com, select a vehicle, and contact us via WhatsApp (+82 10-5804-8504) or Telegram (@usedcaras_SH). We handle all export documentation, inspection, and shipping to your destination.

We export to Central Asia (Kyrgyzstan, Kazakhstan, Uzbekistan, Tajikistan, Turkmenistan, Georgia) and Africa (Nigeria, Ghana, Tanzania, Kenya). We can also arrange shipping to other countries upon request.

Shipping costs vary by destination port and vehicle size. Contact us for a detailed quote including vehicle price, shipping, and documentation fees. We provide transparent all-inclusive pricing.

Yes, every vehicle undergoes thorough inspection. We provide full performance reports, accident history, and detailed photo documentation. Custom inspection upon request is also available.

Delivery typically takes 2-6 weeks depending on the destination. This includes vehicle preparation, export documentation, and ocean shipping from Incheon or Busan port.

Absolutely! We offer a free sourcing service with access to 500,000+ vehicles in the Korean market. Tell us your preferred brand, model, year, and budget, and we will find the best match within 24 hours.

We accept bank wire transfer (T/T). A deposit is required to secure the vehicle, with the remaining balance due before shipping. All transactions are documented for your protection.

We provide a vehicle condition guarantee based on the inspection report. All vehicles come with complete documentation including performance check records, accident history, and ownership details.

You receive the export certificate, bill of lading, commercial invoice, vehicle registration documents, inspection report, and any additional documents required by your country's customs.

We currently have over 7,800 vehicles available for export, ranging from luxury brands like Rolls-Royce, Ferrari, and Porsche to popular brands like Genesis, Kia, and Hyundai. We also have access to 500,000+ vehicles via the Korean wholesale market for sourcing requests. New vehicles are added daily.

Yes. Kyrgyzstan and Kazakhstan are among our most active markets. We are fully familiar with customs regulations, allowed vehicle age limits, and required documentation for both countries. We prepare all paperwork to ensure smooth clearance at your border.

Nigeria generally allows vehicle imports up to 15 years old, while Ghana permits vehicles up to 10 years old. Import duties, VAT, and port handling fees apply in both countries. We advise buyers on current regulations and help prepare the correct documentation for customs clearance at Lagos, Apapa, or Tema port.

We ship primarily from Incheon Port and Busan Port, both major international vehicle export hubs in South Korea. The port of departure is chosen based on shipping schedule, destination, and cost efficiency. Most Africa-bound shipments depart from Busan.

We use both methods depending on destination and customer preference. RoRo (Roll-on/Roll-off) is typically more economical for standard vehicles. Container shipping (20ft or 40ft) is available for luxury vehicles requiring extra protection, or when buyers want to consolidate multiple cars. We advise on the best option for your shipment.

There is no fixed mileage cap — we offer vehicles across a wide range from low-mileage to higher-mileage options to suit different budgets. However, all mileage figures are verified through Korea's official vehicle history system (CarHistory), and we disclose the exact reading in every listing.

Korean used cars are known for regular maintenance due to strict mandatory vehicle inspection laws, lower accident rates relative to mileage, well-maintained road conditions, and a transparent resale market with government-backed vehicle history records. Korean drivers also tend to trade in vehicles earlier, meaning you get relatively newer cars at competitive prices.

All vehicles sold and driven in South Korea are left-hand drive (LHD), which makes them directly compatible with Central Asian and most African markets where driving is also on the right-hand side of the road. No conversion is needed.

Customs duty rates vary significantly by country, vehicle age, engine size, and declared value. For example, Kyrgyzstan uses a unified customs rate per cc of engine displacement, while Nigerian duties are calculated as a percentage of CIF value. We provide guidance on estimated duty costs for your destination, but recommend consulting your local customs broker for a final figure.

Yes, we can arrange marine cargo insurance for your vehicle during ocean transit. The insurance covers damage or total loss caused by shipping accidents. We recommend all buyers take out coverage, especially for high-value vehicles. The premium is typically a small percentage of the declared vehicle value.

Yes, we accept Letters of Credit (LC) for larger orders or when required by your bank. We are experienced with international trade finance and can provide the necessary commercial documentation to satisfy LC terms. Please contact us to discuss specific LC requirements before placing your order.

The process is straightforward: (1) Browse inventory at shglobalauto.com or submit a car request. (2) We send a detailed quote including vehicle price, shipping, and documentation fees. (3) You pay a deposit to secure the vehicle. (4) We prepare export documents and load the vehicle for shipping. (5) You pay the remaining balance before departure. (6) We send you all shipping documents including Bill of Lading. (7) You clear customs and collect your car at the destination port.

Once your vehicle is shipped, we provide the Bill of Lading number and the shipping line's name. You can use this to track the vessel's position in real time via the shipping line's website or vessel tracking platforms. We also send proactive updates on estimated arrival dates and any schedule changes.

SH GLOBAL Co., Ltd. is a registered Korean business (Business Registration No. 136-09-84466) operating under the laws of the Republic of Korea. You can verify our registration through the Korean government's business registry. We also provide our company registration certificate upon request, and all payments are made to a verified Korean corporate bank account.

Always verify the seller's business registration, insist on a formal commercial invoice and export certificate, and never send money to a personal account. Legitimate exporters like SH GLOBAL receive payments to corporate accounts and issue proper receipts. Be cautious of prices that seem too good to be true, and always request a vehicle inspection report and accident history before paying.

Yes, we regularly export to Uzbekistan and Tajikistan. Vehicles typically enter via land routes through Kyrgyzstan or Kazakhstan after arriving at Black Sea ports or Caspian Sea transit points. We are experienced with the documentation required for transit and final customs clearance in both countries. Contact us to discuss the optimal routing for your order.

Yes, we export to Tanzania (Port of Dar es Salaam) and Kenya (Port of Mombasa). These are active routes for us. Transit time from Busan is approximately 25-35 days. We handle all Korean export documentation; your local customs agent handles import clearance on arrival. We can recommend trusted local agents if needed.

Absolutely. We regularly handle bulk orders for dealers and fleet buyers. Multiple vehicles can be consolidated into a single container or shipped on the same RoRo vessel, which reduces per-unit shipping costs. Volume discounts on sourcing fees may also apply. Contact us via WhatsApp (+82 10-5804-8504) to discuss your requirements.

We provide transparent listings based on official Korean inspection reports, accident history from CarHistory, and our own pre-export visual inspection. Every vehicle listing includes the grade, mileage, accident record, and detailed photos. If you require a third-party inspection before purchase, we can arrange this through a certified Korean inspection company at an additional fee.

The most popular models for Central Asia are Hyundai Sonata, Kia K5, Genesis G80, Kia Sportage, Hyundai Tucson, and Hyundai Grandeur. SUVs and large sedans are in high demand. For luxury segments, BMW 5 Series, Mercedes-Benz E-Class, and Genesis G90 are frequently requested. We source all of these and more from Korea's 500,000+ vehicle market.

Yes. We stay in contact with our buyers through the entire process — from purchase to port arrival. If any issues arise with customs documentation or if you need clarification on the vehicle's records, our team is available via WhatsApp (+82 10-5804-8504) or Telegram (@usedcaras_SH). We also maintain long-term relationships with repeat buyers and dealership partners.